Refunds

The rules we already use. Nothing new is added on this page.

$100 DIY guides

Final sale. No refund. The only exception is a refund right the law already gives you and that we cannot waive. This page does not name a country or a deadline for that legal right, because we are not inventing one.

$249 done for you

Full refund of this fee if Google rejects the app.

No refund of this fee if either of these happens:

Those are the only exceptions written into this policy. A lab fee you pay to someone else is not our fee, so this refund does not cover it.

$149 upgrade

The $100 you already paid for the guides stays final sale. The $149 follows the done-for-you rule above.

How to ask

Email getappverified@gmail.com from the address you used at Stripe. Say the app name and the Google project ID. We refund through Stripe when the rule applies. We do not ask for your card number to do that.